1. DEFINITIONS
We collect and generate various data points about you. Data by
which you are identified is termed as "Personal Data". Personal
Data does not mean information that is freely available or
accessible in public domain. Your Privacy is of utmost importance
to us and protection of your Personal Data is a key commitment for
us. We are governed by the provisions of applicable law in India
including the Information Technology Act 2000 and the Information
Technology (Reasonable security practices and procedures and
sensitive personal data or information) Rules, 2023 to maintain
the privacy of your Personal Data.
2. What Personal Information about Customers Does NTS Online
Services collect?
We collect your personal information in order to provide and
continually improve our products and services. Here are the types
of personal information we collect: Information You Give Us: We
receive and store any information you provide in relation to NTS
Online Services. Click here to see examples of what we collect.
You can choose not to provide certain information, but then you
might not be able to take advantage of many of our NTS Online
Services Services. Automatic Information: We automatically collect
and store certain types of information about your use of NTS
Online Services Services, including information about your
interaction with content and services available through NTS Online
Services Services. Like many websites, we use cookies and other
unique identifiers, and we obtain certain types of information
when your web browser or device accesses NTS Online Services
Services and other content served by or on behalf of NTS Online
Services on other websites. Information from Other Sources: We
might receive information about you from other sources, such as
updated delivery and address information from our Careers, which
we use to correct our records and deliver your next purchase more
easily.
3. For What Purposes Does NTS Online Services Use Your Personal
Information?
We use your personal information to operate, provide, develop, and
improve the products and services that we offer our customers.
These purposes include:-
◉ Purchase and delivery of products and services. We use your
personal information to take and fulfill orders, deliver products
and services, process payments, and communicate with you about
orders, products and services, and promotional offers.
◉ Provide, troubleshoot, and improve NTS Online Services Services.
We use your personal information to provide functionality, analyze
performance, fix errors, and improve the usability and
effectiveness of the NTS Online Services Services.
◉ Recommendations and personalization. We use your personal
information to recommend features, products, and services that
might be of interest to you, identify your preferences, and
personalize your experience with NTS Online Services Services.
◉ Provide voice, image and camera services. When you use our
voice, image and camera services, we use your voice input, images,
videos, and other personal information to respond to your
requests, provide the requested service to you, and improve our
services
◉ Comply with legal obligations. In certain cases, we collect and
use your personal information to comply with laws. For instance,
we collect from sellers information regarding place of
establishment and bank account information for identity
verification and other purposes.
◉ Communicate with you. We use your personal information to
communicate with you in relation to NTS Online Services Services
via different channels (e.g., by phone, e-mail, chat).
◉ Advertising. We use your personal information to display
interest-based ads for features, products, and services that might
be of interest to you. We do not use information that personally
identifies you to display interest-based ads
◉ Fraud Prevention and Credit Risks. We use personal information
to prevent and detect fraud and abuse in order to protect the
security of our customers, NTS Online Services , and others. We
may also use scoring methods to assess and manage credit risks.
4. Purpose of NTS Online Services Application?
NTS Online Services application is used to do recharges and also
used to perform banking activities like Banking, money transfer,
Aadhar Enable payment system, micro ATM, UPI payment system,
collection UPI etc.
5. Why we are using Contact List?
We are using contact list because through this users no need to type
the details manually. It will also increase the user performance. It
will also increase the Application performance. User can easily
handle the application through this.
6. What Information take?
By providing Us Your Information or by making use of the NTS Online
Services provided by the NTS Online Services App or NTS Online
Services platforms, You hereby consent to the collection, storage,
processing, disclosure and/or transfer of any or all of Your
Personal Information (as defined below), Sensitive Personal
Information (as defined below) and Non-Personal Information (as
defined below) by NTS Online Services Entities, as specified under
this Privacy Policy. Our primary goal in doing so is to provide you
a safe, efficient, smooth and customized experience. This allows us
to provide services and features that most likely meet your needs,
and to customize our Website/Application to make your experience
safer and easier. More importantly, while doing so we collect
personal information from you that we consider necessary for
achieving this purpose. 7.3- NTS Online Services shall be entitled,
without exception and at its discretion, to deduct from any payments
to be made to you, all outstanding NTS Online Services Fees and any
taxes.
8. About services :
a. Recharge
It includes, Prepaid Mobile Recharge, Postpaid mobile
recharge, Data Card etc.
b. BBPS
It includes all the bill payment, and Recharges of
mobile prepaid, postpaid, electricity bill payment, Gas Bill Payment
etc.
c. Money transfer
User can transfer the money from his wallet to bank
account directly.
d.AEPS(Adhar Enable payment system)
User can do the AEPS transaction through biometric
device, they can take the fund to his wallet from user bank
accounts, after that it take the amount to his bank account
e. Pan Card
PAN (Permanent account number) cards are a necessity
for all taxpayers in the country. To file for taxes, the Government
of India has made it mandatory for all taxpayers to have a PAN
card.
f.Loan
Through the KRISHNA RECHARGE loan service, retailers and
customers can quickly get loans from reliable banks and companies at
an attractive interest rate with very few documents.
9. Usage of Your Personal Data
NTS Online Services aspires to deliver a safe, efficient, smooth and
customized experience. We aspire to provide services and features
that most likely meet your needs, and to customize our
Website/Application to make your experience safer and easier. NTS
Online Services may collect, use, store and transfer your Personal
Information including Sensitive Personal Information and
Non-personal information for the following purposes
◉ Verification of your identity, access, privileges assigned in
order to provide the services you request, or we intend to offer.
◉ To resolve disputes; troubleshoot problems; help promote a safe
service; collect money; measure consumer interest in our products
and services,
◉ To inform you about online and offline offers, products, services,
and updates; customize your experience and Improving your experience
while using the application by presenting advertising, products and
offers tailored to you.
◉ To detect and protect us against error, fraud and other criminal
activity; enforce our terms and conditions; and as otherwise
described to you at the time of collection.
◉ To analyse NTS Online Services graphic and profile data about our
users activity on our app.
◉ To help diagnose problems with our server, and to administer our
app. Your IP address is also used to help identify you and to gather
broad NTS Online Services graphic information.
◉ Responding to the judicial process and providing information to
law enforcement agencies or any government agency in connection with
a query/investigation on matters as permitted by law.
◉ Allow third parties to contact with You for products and services
availed/requested by You on NTS Online Services platforms or third
party links.
◉ To identify security breaches and attacks, investigating,
preventing and taking action on illegal or suspected fraud or money
laundering activities and conducting forensic audits as part of
internal or external audit or investigation by any of the NTS Online
Services Entities or government agencies located within India or
outside Indian Jurisdictions.
◉ Sharing, disclosing and transfer of data in case of any major
event such as merger, acquisition, sale or transfer of assets in
case of any Force Majeure event to any other NTS Online Services
Entity or third party.
◉ For data processing, statistical or risk analysis and for
analytics and review for improvement of the product/services.
◉ For designing and marketing, NTS Online Services products/services
and its affiliates products/services.
◉ For conducting risk management.
To the extent we use your personal information to market to you, we
will provide you the ability to opt-out of such uses. We identify
and use your IP address to help diagnose problems with our server,
and to administer our app. Your IP address is also used to help
identify you and to gather broad NTS Online Services graphic
information. We will occasionally ask you to complete optional
online surveys. These surveys may ask you for contact information
and NTS Online Services graphic information (like zip code, age, or
income level). We use this data to tailor your experience at our
app, providing you with content that we think you might be
interested in and to display content according to your preferences.
10. What is your business
NTS Online Services used to provide the BBPS service including
Mobile recharges, electricity bills, Gas, water bill, also Used to
do banking services like money transfer, can take the fund through
bank account to his wallet, also used to do transaction for bank
related services...
11. Reasonable Security Practices and Procedures
We take various steps and measures to protect the security of your
Personal Data from misuse, loss, unauthorised access, modification
or disclosure. We use latest secure server layers encryption and
access control on our systems. Our safety and security processes are
audited by a third party cyber security audit agency from time to
time. We have provided multiple levels of security to safeguard your
app by Login/Logout option and AppLock feature that can be enabled
by you. We also ensure the device binding so that the same login
cannot be used on different device without any additional
authentication/OTP. Please do not share your NTS Online Services
login, password and OTP details with anybody.
12. For What Purposes does NTS Online Services Use Your
Personal Information?
We use your personal information to operate, provide, develop, and
improve the products and services that we offer our customers. These
purposes include:
◉ Purchase and delivery of products and services. We use your
personal information to take and fulfill orders, deliver products
and services, process payments, and communicate with you about
orders, products and services, and promotional offers.
◉ Provide, troubleshoot, and improve NTS Online Services Services.
We use your personal information to provide functionality, analyze
performance, fix errors, and improve the usability and effectiveness
of the NTS Online Services Services.
◉ Recommendations and personalization. We use your personal
information to recommend features, products, and services that might
be of interest to you, identify your preferences, and personalize
your experience with NTS Online Services Services.
◉ Provide voice, image and camera services. When you use our voice,
image and camera services, we use your voice input, images, videos,
and other personal information to respond to your requests, provide
the requested service to you, and improve our services.
◉ Comply with legal obligations. In certain cases, we collect and
use your personal information to comply with laws. For instance, we
collect from sellers information regarding place of establishment
and bank account information for identity verification and other
purposes.
◉ Communicate with you. We use your personal information to
communicate with you in relation to NTS Online Services Services via
different channels (e.g., by phone, e-mail, chat).
◉ Advertising. We use your personal information to display
interest-based ads for features, products, and services that might
be of interest to you. We do not use information that personally
identifies you to display interest-based ads. To learn more, please
read our Interest-Based Ads notice.
◉ Fraud Prevention and Credit Risks. We use personal information to
prevent and detect fraud and abuse in order to protect the security
of our customers, NTS Online Services , and others. We may also use
scoring methods to assess and manage credit risks.
13. What About Cookies and Other Identifiers
To enable our systems to recognize your browser or device and to
provide and improve NTS Online Services Services, we use cookies and
other identifiers. For more information about cookies and how we use
them, please read our Cookies Notice
14. Does NTS Online Services Share Your Personal Information
Information about our customers is an important part of our business
and we are not in the business of selling our customers? personal
information to others. We share customers? personal information only
as described below and with NTS Online Services .com, Inc. and
subsidiaries that NTS Online Services .com, Inc. controls that
either are subject to this Privacy Notice or follow practices at
least as protective as those described in this Privacy Notice.
◉ Transactions involving Third Parties: We make available to you
services, products, applications, or skills provided by third
parties for use on or through NTS Online Services Services. For
example, the products you order through our marketplace are from
third parties, you can download applications from third-party
application providers from our App Store, and enable third-party
skills through our Alexa services. We also offer services or sell
product lines jointly with third-party businesses, such as sellers
on the marketplace, restaurants registered on NTS Online Services ,
merchants providing mobile recharges and bill-payment assistance.
You can tell when a third party is involved in your transactions,
and we share customers? personal information related to those
transactions with that third party.
◉ Third-Party Service Providers: We employ other companies and
individuals to perform functions on our behalf. Examples include
fulfilling orders for products or services, delivering packages,
sending postal mail and e-mail, removing repetitive information from
customer lists, analyzing data, providing marketing assistance,
providing search results and links (including paid listings and
links), processing payments, transmitting content, scoring,
assessing and managing credit risk, and providing customer service.
These third-party service providers have access to personal
information needed to perform their functions, but may not use it
for other purposes. Further, they must process the personal
information in accordance with applicable law.
◉ Business Transfers: As we continue to develop our business, we
might sell or buy other businesses or services. In such
transactions, customer information generally is one of the
transferred business assets but remains subject to the promises made
in any pre-existing Privacy Notice (unless, of course, the customer
consents otherwise). Also, in the unlikely event that NTS Online
Services .com, Inc. or NTS Online Services Seller Services Private
Limited or any of its affiliates, or substantially all of their
assets are acquired, customer information will of course be one of
the transferred assets.
◉ Protection of NTS Online Services and Others: We release account
and other personal information when we believe release is
appropriate to comply with the law; enforce or apply our Conditions
of Use and other agreements; or protect the rights, property, or
safety of NTS Online Services , our users, or others. This includes
exchanging information with other companies and organizations for
fraud protection and credit risk reduction.
Other than as set out above, you will receive notice when personal
information about you might be shared with third parties, and you
will have an opportunity to choose not to share the information.
15. How Secure is Information About Me?
We design our systems with your security and privacy in mind.
◉ We work to protect the security of your personal information
during transmission by using encryption protocols and software.
◉ We follow the Payment Card Industry Data Security Standard (PCI
DSS) when handling payment card data.
◉ We maintain physical, electronic, and procedural safeguards in
connection with the collection, storage, processing, and disclosure
of personal customer information. Our security procedures mean that
we may occasionally request proof of identity before we disclose
personal information to you.
◉ Our devices offer security features to protect them against
unauthorized access and loss of data. You can control these features
and configure them based on your needs
◉ It is important for you to protect against unauthorized access to
your password and to your computers, devices and applications. Be
sure to sign off when finished using a shared computer.
16. What About Advertising
Third-Party Advertisers and Links to Other Websites: NTS Online
Services Services may include third-party advertising and links to
other websites and apps. Third-party advertising partners may
collect information about you when you interact with their content,
advertising, and services. For more information about third-party
advertising at NTS Online Services , including interest-based ads,
please read our Interest-Based Ads policy. To adjust your
advertising preferences, please go to the Advertising Preferences
page. Use of Third-Party Advertising Services: We provide ad
companies with information that allows them to serve you with more
useful and relevant NTS Online Services ads and to measure their
effectiveness. We never share your name or other information that
directly identifies you when we do this. Instead, we use an
advertising identifier like a cookie or other device identifier. For
example, if you have already downloaded one of our apps, we will
share your advertising identifier and data about that event so that
you will not be served an ad to download the app again. Some ad
companies also use this information to serve you relevant ads from
other advertisers. You can learn more about how to opt-out of
interest-based advertising by going to the Advertising Preferences
page.
17. What Information can I Access
You can access your information, including your name, address,
payment options, profile information, Prime membership, household
settings, and purchase history in the "Your Account" section of the
website or mobile application. Click here for a list of examples
that you can access. To request access to personal information that
is not available through Your Account you can submit a request here.
18. What Choices Do I Have?
If you have any questions as to how we collect and use your personal
information, please contact our Grievance Officer. Many of our NTS
Online Services Services also include settings that provide you with
options as to how your information is being used
◉ As described above, you can always choose not to provide certain
information, but then you might not be able to take advantage of
many of the NTS Online Services Services.
◉ You can add or update certain information on pages such as those
referenced in What Information Can I Access?. When you update
information, we usually keep a copy of the prior version for our
records
◉ If you do not want to receive e-mail or other communications from
us, please adjust your Customer Communication Preferences. If you
don?t want to receive in-app notifications from us, please adjust
your notification settings in the app or device
◉ If you do not want to see interest-based ads, please adjust your
Advertising Preferences.
◉ The Help feature on most browsers and devices will tell you how to
prevent your browser or device from accepting new cookies or other
identifiers, how to have the browser notify you when you receive a
new cookie or how to block cookies altogether. Because cookies and
identifiers allow you to take advantage of some essential features
of NTS Online Services Services, we recommend that you leave them
turned on. For instance, if you block or otherwise reject our
cookies, you will not be able to add items to your Shopping Cart,
proceed to Checkout, or use any Services that require you to Sign
in. For more information about cookies and other identifiers, see
our Cookies Notice.
◉ If you want to browse our websites without linking the browsing
history to your account, you may do so by logging out of your
account here and blocking cookies on your browser.
◉ You will also be able to opt out of certain other types of data
usage by updating your settings on the applicable NTS Online
Services website (e.g., in "Manage Your Content and Devices"),
device, or application. For more information click here. Most
non-NTS Online Services devices also provide users with the ability
to change device permissions (e.g., disable/access location
services, contacts). For most devices, these controls are located in
the devices settings menu. If you have questions about how to change
your device permissions on devices manufactured by third parties, we
recommend you contact your mobile service Career or your device
manufacturer.
◉ If you are a seller, you can add or update certain information in
Seller Central , update your account information by accessing your
Seller Account Information, and adjust your e-mail or other
communications you receive from us by updating your Notification
Preferences.
19. Are Children Allowed to Use NTS Online Services
Services?
NTS Online Services does not sell products for purchase by children.
We sell childrens products for purchase by adults. If you are under
the age of 18 years, you may use NTS Online Services Services only
with the involvement of a parent or guardian.
20. Conditions of Use, Notices, and Revisions
If you choose to use NTS Online Services Services, your use and any
dispute over privacy is subject to this Notice and our Conditions of
Use, including limitations on damages, resolution of disputes, and
application of the prevailing law in India. If you have any concern
about privacy at NTS Online Services , please contact us with a
thorough description, and we will try to resolve it. Our business
changes constantly, and our Privacy Notice will change also. You
should check our websites frequently to see recent changes. Unless
stated otherwise, our current Privacy Notice applies to all
information that we have about you and your account. We stand behind
the promises we make, however, and will never materially change our
policies and practices to make them less protective of customer
information collected in the past without the consent of affected
customers.
21. Conditions of Use
Please read these conditions carefully before using the NTS Online
Services website. By using the NTS Online Services website, you
signify your agreement to be bound by these conditions. In addition,
when you use any current or future NTS Online Services service (eg.
Wish List or Marketplace) ("NTS Online Services Service"), you will
also be subject to the terms, guidelines and conditions applicable
to that NTS Online Services Service. ("Terms"). If these Conditions
of Use are inconsistent with such Terms, the Terms will control.
These "Conditions of Use" constitute an electronic record within the
meaning of the applicable law. This electronic record is generated
by a computer system and does not require any physical or digital
signatures.
◉ Conditions Relating to Your Use of NTS Online Services
◉ Notice and Procedure for Making Claims of Infringement
◉ Notice and Procedure for Notifying NTS Online Services of
Objectionable Content
22. Seller Program Policies?
NTS Online Services enables you to reach hundreds of millions of
customers. We strive to ensure a fair and trustworthy buyer and
seller experience. At NTS Online Services , we expect you to adhere
to the code of conduct principles outlined below. Violation of the
code of conduct principles may result in the loss of your selling
privileges and removal from NTS Online Services Marketplace. Seller
Code of Conduct Principles:
◉ Adhere to all applicable laws and abide by all NTS Online Services
policies.
◉ Maintain current account information.
◉ Never misrepresent yourself.
◉ Always act in a manner that ensures a trustworthy experience for
NTS Online Services customers.
◉ Never list products that may cause harm to NTS Online Services
customers.
23. LIMITATION OF LIABILITY
23.1.These Terms and Conditions shall be governed by and construed
in accordance with the laws of India.
23.2.Any difference, dispute, conflict or controversy, including any
question as to its existence, validity or termination, arising out
of or in connection with these Terms and Conditions (?Dispute?)
shall, if not amicably settled within 30 (thirty) days after the
receipt by one Party of a written notice from the other Party of the
existence of such Dispute, be referred to and resolved in accordance
with the Arbitration and Conciliation Act, 1996 by a sole arbitrator
duly appointed by NTS Online Services . The seat and venue of
arbitration shall be New Delhi and the arbitration shall be
conducted in English. The award of the arbitrator shall be final and
binding upon the Parties. Each Party shall bear its own cost of
arbitration.
23.3 The Courts at New Delhi shall have sole and exclusive
jurisdiction over any matters related to these Terms and
Conditions.
24. Company Details & Contact
a. Name : NTS Online Services Pvt Ltd
b. Address : New Chintpurni Khalni Shimla, Himachal Pradesh, India,
171002
c. Email - infontspvtltd@gmail.com
25. Cookie Policy
Date of most recent update: 2023
PLEASE READ THIS POLICY CAREFULLY BEFORE USING OUR WEBS
ITES This policy explains how cookies are used on our websites.
This policy may be amended from time to time and the latest policy
will be posted on this page.
By using our websites, you agree that we can place cookies on your
device. Please be aware that some of our services will not function
if your browser or device does not accept our cookies.
Please note that where we have another type of presence on a site
owned by a third party, such as a page or handle on a social media
site, that third party?s privacy policy and terms of use, rather
than this Policy, will govern, unless specifically stated
otherwise.
What are cookies?
Cookies are text files containing small amounts of information,
which your computer or mobile device downloads when you visit a
website. When you return to websites ? or visit other websites that
use the same cookies ? they recognise these cookies and therefore
your browsing device.
Cookies do lots of different jobs, like helping us understand how
this website is being used, letting you navigate between pages
efficiently, remembering your preferences, and generally improving
your browsing experience. Cookies can also help ensure marketing you
see online is more relevant to you and your interests.
You can learn about the cookies we use and how to manage them
below.
What type of cookies Bank use?
The type of cookies used on most websites can generally be put into
1 of 4 categories: Strictly Necessary, Performance, Functionality
and Targeting.
Strictly Necessary Cookies
These cookies are essential, as they enable you to move around the
website and use its features, such as accessing secure areas.
Without these cookies, services youve asked for cant be provided.
These cookies don?t gather information about you that is used for
marketing or remembering where youve been on the internet.
Performance Cookies
These cookies collect information about how you use a website, for
example which pages you go to most often and if you get error
messages from certain pages. These cookies dont gather information
that identifies you. All information these cookies collect is
anonymous and is only used to improve how a website works.
These cookies are not used to target you with online marketing.
Without these cookies we cant learn how our website is performing
and make relevant improvements that could better your browsing
experience.
Functionality Cookies
These cookies allow a website to remember choices you make (such as
your user name, language or the region youre in) and tailor the
website to provide enhanced features and content for you. Without
these cookies, a website cannot remember choices youve previously
made or personalise your browsing experience.
Targeting Cookies
These cookies are used to tailor marketing to you and your
interests. They are also used to limit the number of times you see
an advertisement as well as help measure the effectiveness of the
advertising campaign. They remember that you have visited a website
and this information may be shared with other organisations such as
advertisers. Although these cookies can track your visits to other
websites, they don?t usually know who you are.
Without these cookies, online advertisements you encounter will be
less relevant to you and your interests.
What happens if I disable cookies?
If cookies are disabled on your computer, tablet or mobile your
experience on the website may be limited. For example, you may not
be able to browse freely or use specific functions or features.
How do I disable/enable cookies?
To disable or enable cookies you will need to change some settings
on your Internet browser. We have provided step-by-step guides for
the major desktop browsers below. For information on how to manage
cookies on your tablet or mobile please consult your documentation
or online help files.
Google Chrome
1- In the settings menu, select "show advanced settings" at the
bottom of the page
2- Select the "content settings" button in the privacy section
3- In the page that appears tells you can manage and/or clear stored
cookies.
Firefox
1- In the menu, select "options"
2- Select the privacy tab in the options box
3- From the dropdown choose, "use custom settings for history". This
will present the options for cookies and you can choose to enable or
disable cookies.
Internet Explorer 6+
1- In the tools menu, select "Internet options"
2- Click the privacy tab
3- You will see a privacy settings slider which has six settings
that allow you to control the number of cookies that will be placed:
Block All Cookies, High, Medium High, Medium (default level), Low,
and Accept All Cookies.
Safari
1- In the settings menu, select the "preferences" option
2- Open the privacy tab
3- Select the option you want from the "block cookies" section
Any other browser
For information on how to manage cookies via other desktop browsers
please consult your documentation or online help files. What happens
to cookies that have been downloaded in the past?
If youve disabled through your browser we may still use information
collected from existing cookies, but well stop using the disabled
cookies to gather any further information. For information on
deleting stored cookies in your browser please visit the All About
Cookies website.
